FREQUENTLY ASKED QUESTIONS

THE DUATHLON

IS APOLLO D2D DUATHLON SAME AS THE D2D CHENNAI MARATHON?


Yes, D2D Chennai Marathon also known as Dawn to Dusk & Dusk to Dawn has joined hands with Apollo Hospitals to host the 7th edition. The event will henceforth be called the ‘APOLLO D2D DUATHLON’.




WILL APOLLO D2D DUATHLON BE CONDUCTED ON-GROUND, AS USUAL?


Keeping in mind the current pandemic situation and adhering to health & safety guidelines, Apollo D2D Duathlon 2021 will be a virtual event.




HOW TO PARTICIPATE IN THIS VIRTUAL EVENT?


You can register and complete the race on your own. You can run, walk, or cycle the distance of the race at your own pace and location of your choice. Your starting line can be anywhere, a treadmill, a park or your neighbourhood street.




DO I NEED TO COMPLETE MY VIRTUAL RACE WITHIN A SPECIFIC TIME PERIOD?


Yes. We encourage the participants to complete the run / ride between the 15th of October 2021 and the 12th of December 2021. You can choose your convenient date and time within this period.




IS THERE A SET ROUTE OR CAN I PLAN ONE MYSELF?


You can choose the route for the run / ride. It would be inappropriate for us to provide a route that everyone could use, given the nature of the event – across geographies and time zones, during a time when the pandemic is likely to be still prevalent. However, PLEASE DO NOT ATTEMPT A GROUP RUN OR CYCLE TOGETHER in the interest of your safety.




HOW DO I CALCULATE MY TIMING?


You can use any other simple watch / stopwatch to note your time or can go for GPS watches, smartwatches or activity tracking apps on smartphone. There is no timing partner or timing chip provided for this virtual format of the event.




WHAT PARTICIPANT AMENITIES WILL I RECEIVE FOR THE VIRTUAL EVENT?


You will receive an e-certificate with timing, e-badge, finisher medal, finisher t-shirt, and a voucher by Apollo for a discounted health check-up.




DOES EVERY PARTICIPANT GET A MEDAL AND T-SHIRT?


T-shirts & Medal are given to all those who have registered.




I HAVE REGISTERED FOR CYCLING AND RUNNING- WILL I GET A SEPARATE T-SHIRT AND MEDAL?


Yes!




ARE THE T-SHIRTS GENDER-SPECIFIC?


The t-shirts are a unisex design.





REGISTRATION & PAYMENT

HOW DO I REGISTER FOR THE APOLLO D2D DUATHLON 2021?


Registration for the event is through the website apollod2d.com. The registration starts on 16th July 2021. Please contact info@apollod2d.com, in case of a query or difficulty in the registration process




WHAT IS THE MINIMUM AGE LIMIT FOR REGISTERING?


The age cap is different for each of the categories. Please refer the below grid for details.




I LIVE OUTSIDE INDIA; CAN I STILL PARTICIPATE?


Absolutely! That is the best part of a virtual event—everyone, everywhere is welcome to register and participate in the Apollo D2D Duathlon and support the cause.




HOW MUCH DO I HAVE TO PAY FOR THE REGISTRATION?


The registration amount is as follows.

Adults- Indian Participants- Running / Cycling: INR 699 + 125.82 (18% GST)

Adults- International Participants- Running / Cycling: US$ 30

Kids- Indian Participants- Running / Cycling: INR 499 + 71.82 (18% GST)

Kids- International Participants- Running / Cycling: US$ 30




HOW DO I PAY FOR THE EVENT?


Payment for registrations can be made through credit/debit cards, net banking, wallets UPI/BHIM and through EMI.




WILL I RECEIVE AN ACKNOWLEDGEMENT ON REGISTERING?


On receipt of payment, confirmation of your entry will be sent to your registered e-mail id and your mobile phone number via SMS.




IS MY DONATION EXEMPTED FROM TAXES?


Yes, your donation is eligible for deduction under section 80G of the Income Tax Act, 1961. You will get the receipt for the same.




I HAVE MADE THE PAYMENT, BUT THE CONFIRMATION E-MAIL HAS NOT YET BEEN RECEIVED.


It can be due to any of the following reasons:

1. The email could have landed in junk / spam folders based on the settings in your e-mail service provider. Please check these folders.

2. There may be a delay with the payment or errors with the payment gateway. If the delay persists for more than a few hours, please send us your details by e-mail at info@apollod2d.com and we will resolve the matter at the earliest.




CAN I CHANGE THE RACE CATEGORY?


Changes to race category will be permitted after registration, only until the 28th of November 2021.




CAN I CANCEL OR TRANSFER THE REGISTRATION?


We do understand that unforeseen circumstances might force you to withdraw from the race or you might want to transfer the registration. The amount paid cannot be refunded under any circumstances and will be treated as a donation for the cause “treatment of young cancer patients”. Please note that the registrations are not transferable.




CAN I REGISTER FOR A FRIEND/FAMILY MEMBER?


Yes, we do have a provision to register more than one member.




IS THERE AN OPTION TO RUN OR CYCLE FOR A CHARITY?


The Apollo D2D Duathlon is owned by the Neville Endeavours Foundation, a registered Charitable Organisation under Section 80G. All support raised through Apollo D2D Duathlon 2021 will go towards awareness and treatment of childhood cancer. At present we do not have any other charity partners who are part of this event.




WHAT IS THE LAST DATE FOR REGISTERING?


The last date for registration is November 28, 2021, or earlier if the targeted number of registrations is achieved.





RACE DAY

WHERE CAN I RUN OR CYCLE?


Anywhere! Plan the course of your choice. However, please respect your local laws and regulations, be it traffic rules or COVID-19 related safety measures. Given the pandemic may still be prevalent during the time of the event, we do not encourage you to run or cycle in a group.

We do not encourage congregation at a common start and finish point, as is common for a duathlon event.

You may run or cycle at the time and place of your choice, from 15th October 2021 to 12th December 2021. You will set your finish line, but you will not be alone! You will be one with the spirit of all other participants of the event from all over the world!




CAN I RUN ON A TREADMILL INSIDE THE HOUSE?


Yes, you can run on a treadmill inside your house.




CAN I RUN OR CYCLE WITH FRIENDS?


We request you to refrain from group runs or cycling. As explained above, it is advisable to run or cycle following social distancing in the vicinity of your neighbourhood, with strict adherence to local regulations.




HOW DOES TIMING FOR THE EVENT WORK?


You will receive a separate email on how to upload your race timing from support@myraceindia.com. To record your timing, you may use apps such as Strava, Garmin, Runtastic, Runkeeper, Map my Run, Bike track etc. If you have a GPS watch, track your activity with your watch and share the link or screenshot in any platform that you use. If you have none of the above and you are just noting your time using your watch, that is fine too, we have an option to manually add your timing. For any further queries please feel free to reach out to us at info@apollod2d.com




WHAT DEVICES CAN I USE?


You can use any device to track your timing. It can be any smartphone, GPS or smartwatch or activity trackers such as APPLE WATCH, FITBITS, GARMIN, IWATCH, POLAR, RUN KEEPER, STRAVA, SUNNTO, etc. Even a simple watch or stopwatch that can record your timing will do!




HOW DO I MANAGE MY RUN OR CYCLE WITHOUT AID STATIONS?


Plan your run or cycle wisely! Carry sufficient nutrition, water, and energy drinks with you. Alternatively, plan your course in such a way that you may take breaks at home or your car or a convenient location where you can help yourself to your nutrition and fluid needs on your chosen race day.




IS THERE A CUT-OFF TIME?


No, there is no cut-off time for any of the events. Just do your best and complete your chosen distance and run / cycle for a cause.




WILL MY TIMING BE OFFICIAL?


The timing of your race will be validated by our timing team, but timings will not be official. This is purely based on an honour system, that is, we trust that the timing you declare is authentic and that you have followed the event rules and regulations.




WILL THERE BE A LEADERBOARD?


No!




DO I NEED TO CHECK ON TERMS & CONDITIONS FROM TIME TO TIME?


It is recommended that you visit our website regularly to check on updates to our terms and conditions. Due to the COVID-19 pandemic, we can expect directives from the government / health authorities closer to the event.




HOW DO I CONTACT THE ORGANIZERS?


For any queries or clarification, you can reach out to us via email at info@apollod2d.com




HOW DO I GET MY E-CERTIFICATE AND E-BADGE?


Once you have finished your chosen distance during the event period (15th October 2021 to 5th December 2021), you will need to upload your timing via an activity tracking app or manually on our website (details will be shared over email by support@myraceindia.com once you have completed registration). Please check your spam/junk folder for the mail.On successful validation, you will receive an email notification to download the E-Certificate and E-Badge.




WHEN WILL I GET MY MEDAL / T-SHIRT?


Medals and T-shirts will be dispatched after 60 days from the completion of the event.




HOW DO I UPLOAD MY RESULTS?


Once your registration gets confirmed you will receive a mail from support@myraceindia.com which would contain your BIB number and result upload link. Track your activity with your app or digital watch. If you have none of the above and you are just noting your time using your analog watch, that is fine too, we have an option to manually add your timing.

After completion of your run/cycle, you can upload your result using that link. Kindly note, you need to complete your run/cycle within 24hrs of your start time.





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